If you are unable to attend your appointment, please notify the practice either by telephone or email as soon as possible so that your appointment can be allocated to someone else. 48 hours’ notice of your cancellation is required.

There is a full charge of the apointment fee for missed or late cancelled appointments.

We understand that circumstances arise that may prevent you from attending your appointment and informing us. Our practice policy in relation to failure to attend appointments allows for three missed appointments. We will be unable to see patients who fail to attend 3 of their appointments. If you do not give at least 48 hours notice of cancellation for a private treatment appointment, you may be charged. If you arrive late for your appointment you may not be seen. If you have informed the practice that you may be late, we will try to accommodate you. However, you still may not be able to be seen, as this will be at the discretion of the clinician.

We will treat all of our patients equally, with dignity and respect. We will provide to our patients, during opening hours, all proper and necessary dental care and treatment which includes mandatory services and urgent treatment. The care provided will be any that our dental practitioners undertake and that which the patient is willing to undergo. All patients are entitled to a written treatment plan and treatment that is clinically necessary and in the patient’s best interests. Patients in need of referral will be referred to appropriate services.

Our practice operates a confidentiality policy. A copy of our confidentiality policy is available on request. All patient information is recorded and stored securely. Only designated members of our dental team and the PCT have access to your records. A court order can be issued if the police or social services are required to see your private information. NHS Business Services Authority and NHS Counter Fraud department may also have access to patient information.

All patients have access rights to their personal information under the Data Protection Act. To obtain copies of your information that the practice holds, please contact the practice in writing. You may wish to view your original documents, or photocopies can be taken; please speak to a member of the team for further information.

We expect a safe environment for both our patients and staff members. Where a patient has committed an act of violence or behaved in such a way that any person has feared for their safety, we will report the incident to the police and notify the NHS that we will no longer provide services to that patient.

We may refuse to begin treatment or cease existing treatment if a patient refuses to pay the appropriate charge.

Under the NHS system introduced by the Government on 1st April 2006, any patients failing to attend or cancelling three appointments with less than 48 hours notice or not settling their account on time may not be offered further appointments.

This also applies to any patient who has not attended the surgery in the past 24 months.

Please note that patients who fail to attend their initial appointment (registration/examination appointment) may not be re-booked.

No cash payments are accepted

Band 1 (£25.80)

Including examination, assessment and diagnoses, advice, radiographic, preventative care such as fluoride varnish, scale and polish and oral health advice. Urgent treatments where a patient is in pain, has infection, oral bleeding or has damaged teeth or gums.

Band 2 (£70.70)

Including all of those listed in Band 1 and additional treatments such as periodontal treatment, extractions, sealant restorations, root canal treatment or fillings.

Band 3 (£306.80)

Treatments including all of those listed in Band 1 and 2 and also crowns, veneers, appliances, dentures or bridges.

No cash payments are accepted

New Consultation

£57 for consultation (inc.2 x-rays)

Patient Examination

£45/ child under 16 - £19.00

X-Rays

£11

Hygienist

From £70 for 30mins

Air flow add-on with Hygienist

£35

Silver filling

From £80

White filling

From £115(small) ,£155 (medium) & £196 (large)

Root canal treatment

From £375 incisor/canine

From £490 Premolar

From £599 Molar

Crowns

From £690 porcelain bonded to metal

From £800 Emax/ Zirconia

Veneers

From £750 per veneer

Bridges

From £690 per unit

Dentures

From £1,370 full  upper and lower (resin)

From £690 full upper or lower (resin)

From £610 partial upper or lower (resin)

From £1,200 full upper or lower (metal base)

Teeth Straightening

From £3,650 upper and lower arch

From £1,825 single arch

Teeth Whitening

From £459 both upper and lower arches

Teeth Whitening Gel

£32 per syringe

Extractions

From £139 non-surgical

From £185 surgical

Private Emergency Consultation

From £65 for 15mins

Missed Appointment Charge

Full amount of appointment

Denture Repairs

From £95

Nightguard / Sportsguard

From £180